What actions can the commission take upon completing an investigation?

When the commission completes an investigation, one of the actions it can take is to determine that no disciplinary violation occurred and subsequently close the case. This decision reflects the commission's role in ensuring that all allegations are thoroughly examined. If the investigation finds insufficient evidence to support the claim of wrongful conduct or violation of regulations, it is within the commission's purview to conclude that the licensee acted appropriately and to close the investigation without penalties. This can help maintain credibility with the licensee while also upholding the integrity of the regulatory process.

In situations where a licensee is found to have done nothing wrong, closing the case allows the commission to focus resources on matters that require more immediate attention and ensures that only substantiated claims are pursued, thereby protecting the rights of the licensee under investigation.