If a client requests a change to the commission structure you agreed upon, what is most important to do?

When a client requests a change to the commission structure, the most important action is to ensure that the agreement is documented. Documenting any changes is essential for several reasons.

First, it provides a clear record of the terms agreed upon by both parties, which can prevent misunderstandings or disputes in the future. Having written documentation ensures that both the client and the real estate agent have the same understanding of the new terms and the expectations moving forward.

Second, changes to the commission structure can have significant implications for both parties, including legal and financial considerations. Therefore, it is crucial to capture any modifications in writing to maintain transparency and accountability.

While it may be appropriate to consult with legal counsel if the situation is complex or if there are legal implications, the priority should be on ensuring that any alterations to the commission structure are formally documented. This approach protects both the agent and the client. Having a documented agreement also provides a reference point should questions arise later regarding what was actually agreed upon.